New Shutterfly President & CEO: Hilary Schneider

New Shutterfly President & CEO: Hilary Schneider


Redwood City, CA—Shutterflys board of directors appointed Hilary Schneider as president and chief executive officer. The appointment is effective January 15, 2020. As the new Shutterfly president and CEO, Schneider succeeds Ryan O’Hara.

Schneider has more than 20 years of experience leading consumer technology companies. Since January 2018, she has served as chief executive officer of Wag!, a large on-demand mobile dog walking as well as dog care service.

Hilary-Schneider new Shutterfly president
Hilary Schneider

Previously, Schneider was president and CEO of LifeLock, a leader in identity theft protection, through its public listing and acquisition by Symantec. In addition, she served in a series of executive positions at Yahoo! from 2006 to 2010 Moreover, from 2002 to 2005, she held several senior leadership roles at Knight Ridder.

New Shutterfly President & CEO

“We are delighted to welcome Hilary to the Shutterfly team; we are confident her management and technology experience make her ideally suited to lead the company forward,” said David Sambur, chairman of the Shutterfly board of directors. Sambur is also co-lead partner of private equity at Apollo.

“A pioneer in the personalized photos and services space, Shutterfly has cultivated deep customer connections and is well positioned for continued success. We look forward to supporting Hilary and the leadership team as we execute on our shared vision for Shutterfly.”

“I have long admired Shutterfly’s consumer-focused mission; I am honored to lead this pioneering company as we continue to enhance our brand to drive sustainable growth,” commented Schneider.

“Through our Consumer, Lifetouch, and Business Solutions divisions, Shutterfly remains at the forefront of a fast growing photo and personalized products industry. Together with our thousands of talented employees, we will build on Shutterfly’s strong momentum by continuing to introduce new technology; expanding our product offerings; and increasing customer engagement with innovative options for preserving and sharing photos.” Shutterfly-Logo-2020“Hilary is an accomplished executive with significant digital industry expertise and a focus on innovation and superior customer experiences that will support Shutterfly’s next chapter,” said Reed Rayman of the Apollo team and a member of Shutterfly’s board of directors. “Moreover, we look forward to partnering with Hilary as well as the Shutterfly management team and employees to grow its three divisions and deliver the best products and services to consumers.”

Sambur added: “On behalf of the board, I thank Ryan for his contributions in leading Shutterfly’s transition to becoming a private company. We look forward to working with Ryan in his new role as an advisor to Apollo supporting transactions in the technology and media sectors.”

Additional Appointments

Furthermore, the company announced the appointment of Dwayne Black, Shutterfly’s senior vice president and chief operations officer, and Jim Hilt, president of Shutterfly’s Consumer Business, as interim co-chief executive officers during the transition. They will serve in that position effective December 2, 2019 until Schneider’s planned start date.

Shutterfly, Inc.

A leading retailer as well as manufacturing platform for personalized products and communications, Shutterfly has three divisions: Shutterfly Consumer; Lifetouch; and Shutterfly Business Solutions.

Shutterfly Consumer and Lifetouch help consumers capture, preserve and share life’s important moments through professional and personal photography, as well as personalized photo products. The Shutterfly brand brings photos to life in photo books, gifts, home décor, and cards and stationery.

Lifetouch is the national leader in school photography. It also serves families through portrait studios and other partnerships. In addition, Shutterfly Business Solutions delivers digital printing services that enable customer engagement through personalized communications.


Apollo is a global alternative investment manager. Furthermore, it has offices in New York; Los Angeles; San Diego; Houston; Bethesda; London; Frankfurt; Madrid; Luxembourg; Mumbai; Delhi; Singapore; Hong Kong; Shanghai; as well as Tokyo.