DIR December 2014 Editor’s Note: The Value of Family

DIR December 2014 Editor’s Note: The Value of Family


During this time of year, it’s easy to reflect on the value of family. December is the natural time for every family to gather, share, reminisce, eat, imbibe and generally embrace the common bond that can only exist among them.

Families that can trace their roots back to their ancestors have so much more to talk about. A perfect example of this is Jon Liss and National Camera Exchange, Digital Imaging Reporter’s 2014 Dealer of the Year.

Celebrating 100 years in business is not just a milestone for National Camera Exchange. It’s a testament to family and tradition. It’s passing down the most basic lessons in retail from generation to generation—primarily to take care of the customer. It is having respect for the past but also being able to stay relevant by looking toward the future. And it’s the ability to reinvent but still stay true to what enabled you to survive.

Our industry is rife with stories of families keeping their businesses alive and thriving for many years. The 100-year milestone is not unusual in our business. I’m wondering if that’s because we exist for the purpose of keeping families alive by preserving their memories and their lessons. It’s an amazing business that we are lucky to be a part of.

On a Sad Note

Speaking of family, we lost one of our own last month with the passing of Robert Pattis. A true gentleman and industry veteran, Robert was one of our sales reps when Alan and I bought Photo Industry Reporter almost 10 years ago. Robert spent a lifetime in our industry, and I never met anyone who had a bad thing to say about him. It would be hard to find a more generous and gracious man, and he will be missed. Our condolences go out to his family and friends.

Best wishes to all of you for a happy, healthy and successful holiday season.