Tag: Customer experience
Retail Leaders Optimistic about the State of Retail: Vyze
Las Vegas, NV—A provider of cloud-based financing technology solutions for retailers, Vyze released key findings from a merchant survey that illuminates the impact of...
Best Buy Launches My Best Buy Upgraded Rewards Program
Minneapolis, MN—Best Buy is taking another step aimed at reinvigorating its customer experience by reinventing its Reward Zone loyalty program and replacing it with...
HP Reorganizes, Merges Imaging & Printing with PC Group
Palo Alto, CA--HP announced an organizational realignment to improve performance and drive profitable growth across its portfolio, hoping the move will help erode the...
Sony Opens First Newly Branded U.S. Sony Store at LA’s Century...
Los Angeles, CA—Sony Electronics opened the first newly branded Sony store in the U.S. on April 1, which was developed to offer an...
Lessons from the Links
Like others, I got reeled into watching the Masters Golf tournament earlier this month after hearing the news that Tiger Woods was coming back...
Engaging Employees ?a Good Idea Too
We have talked a lot on the pages of this magazine about how vital it is to really engage your customers today. The days...
Retail 2.0 Coming to a Store Near You
One of the more interesting announcements at CES included the combination of new products, cutting-edge technologies and innovative business strategies. But this full solution...
Find Your Niche
With competition for consumer imaging dollars beginning to show up everywhere, finding unique and unusual products and services has never been more important. Retailers...
Find Your Niche: Expand Your Business by Narrowing Your Focus
Navigating today’s competitive waters has never been easy, but does it seem there are more sharks in the surf these days? Savvy customers...