Tag: Customer satisfaction
Video Brings Growth to Pro Photography Businesses: Animoto
New York, NY—Animoto reported survey results that point to the effectiveness of video on growing professional photographers’ businesses. Animoto is an online video maker....
CEA Offers Service Excellence Benchmark Program to Improve Customer Relations
The Consumer Electronics Association (CEA) has announced a service for the digital imaging industry.CEA's Service Excellence Benchmark program with customer relations specialists, Service 800,...
Weighing In on Add-Ons
There are many good reasons why dealers refer to accessories as their lifeline. The core product—DSLR, smartphone, MP3 player, laptop—lures the customer, but the...
New Smartphone Support From AetherPal
AetherPal Inc. recently announced that Scicom has become the first helpdesk to install the AetherPal remote control solution for Smartphone support. With the use...
Amazon Leads E-Retail Survey
Amazon.com remains the highest-ranking retailer in terms of customer satisfaction, while both overall online retail itself and every major retailer has risen in satisfaction...
Unhappy Customers: How to Turn a Frown into Lifelong Profit
No matter how much you focus on customer satisfaction, you will inevitably have problems with at least one of them. Just remember that when...
Online Framing Service Available
Finding hassle-free ways to boost profits and increase customer satisfaction hasn’t been easy lately. Pro Studio Supply, Inc. is providing exactly that an online...
Dealerscope/Picture Business Webinar: Web 2.0: Taking Your Retail Site To The...
In this “Web 2.0” world, it’s hard for retailers (even CE/Imaging retailers) to stay ahead of the curve - especially when it comes to...
Tech Spending Up for E-tailers
According to a recent study conducted by Internet Retailer, almost 80 percent of the retailers surveyed plan to increase their spending on e-commerce applications...
J.D. Power Ranks 2007 Digicams
It’s always interesting to see how the major digital camera manufacturers fare in the annual J.D. Power and Associates 2007 Digital Camera Usage and...