Tag: Service
HP Aims New Printing Dynamic At Retailers
HP Imaging and Printing Group yesterday launched a multi-front effort to bring more full solutions, including Web-based services, to retailers and their customers.The Print...
Redefining Customer Service
As the retail industry has undergone dramatic change in the last decade, so too has the definition of “customer service.” While good customer service...
DealerData: The Key is Customer Service
Parks Associates recently released a white paper, “Marketing Triple Play and Value-Added Services,” which contains some interesting information that can apply as much to...
Post-PMA Progress Report
As anyone who attended this past PMA can attest, the show was all about new products and services. And as anyone who is a...
Market it… and They Will Come
Ok, so you just left PMA with your head spinning as you realized how rapidly this industry is changing…again. You now understand the pressing...
Service Rules the Day
A new Harris Interactive study has respondents citing “outstanding service” over “lowest price” or “best quality” as a reason to choose one competitor over...
LicketyShip Launches Four Hour Delivery Service
LicketyShip Alpha launched in the Bay Area last month, promising to deliver electronics and accessories within four hours of a customer’s online order. The...
Video Killing the Still Image Star?
In this “Look-at-me” culture we live in today, it is worth noting all the recent movement we are witnessing on the video front as...
