Three generations have successfully maintained an exemplary ambiance and shopping experience for more than 68 years.
Orlando, Florida, is known for make-believe tourist attractions. However,...
In the previous issue, we reported on industry newcomers changing how their businesses interact with customers compared to their stores’ prior owners. Now, we...
Rumors of camera store deaths are greatly exaggerated. Some stores that didn’t keep up with contemporary retailing have closed. However, in the last three...
Every retailer is moaning, “If only manufacturers would ship what’s on backorder.” Well, be careful what you wish for. Furthermore, any complaint starting “if...
We recently asked photo specialty retailers for an update on customer photo education during the current climate. How has Covid changed consumer education? What’s...
Dan’s Camera City invested heavily in e-marketing tools and is reaping the rewards. Its multichannel approach enables customers to shop any way they want,...
In general, a retailer roundtable generates great ideas. However, it is difficult to replicate in a pandemic. Instead, we asked photo specialty retailers what...
This Data-Driven Store Excels with Core Values and Relationship Building
Precision Camera opened in 1976 as a camera repair shop in then laid-back Austin, Texas....
Pixel Connection is committed to serving its creators and community with the best possible service—in-store and online.
Rahul Tuteja, founder and vice president of Pixel...
Horn Photo succeeds through inventive marketing and a dedication to not only their customers but the art and craft of photography.
When the flight attendant...
Let’s read the fall tea leaves based on PRO’s recent 61st annual convention/trade show. Buying, enthusiasm, strategic planning and more all went full speed,...
Younger employees are accused of not being respectful of authority, lacking initiative and generally ignoring the criteria senior employees demand. However, many don’t fit...
If you were running the third-generation family business founded as Youngstown Microfilm in 1951, would you locate it in Boardman, Ohio? Consider that the...
Successful retailers make a profit by selling things for more than they paid for them, keeping costs below that margin. However, policing costs isn’t...
Don’t worry about the future of specialty photo retailing. Art’s Cameras Plus understands the need for optimum customer and employee experiences to foster their...
A family-owned business with traditional values, Midwest Photo has thrived by embracing change and focusing on relationship building.
“He’s like a rock star. Customers would...