Creative Memories Files Chapter 11, Seeks to Restructure

Creative Memories Files Chapter 11, Seeks to Restructure


St. Cloud, MN—Creative Memories has taken necessary step to reorganize the company by filing a voluntary petition for Chapter 11 bankruptcy, in order to become a more efficient and streamlined organization.

“We believe this action will allow us to make the changes necessary to return the company to long-term success in the direct selling marketplace,” the company announced on their website. “We are as passionate as ever about our mission, and we plan to emerge as a more nimble business, focused on a strategic set of core offerings that help families tell their stories and celebrate their lives through photos.”

As part of the reinvention that’s starting this fall, Creative Memories will shut down its current websites, which include and Consultant websites. The Digital Center and Project Center sites, once closed, will not be returning.

“We’re looking forward to introducing you to our new, fresher, simpler selves in a few months, and are excited to help you and your family celebrate all the amazing memories you have captured in photos,” the company added. “ During the next couple of weeks, we encourage you to export any information that may be useful to you in the future. Below are some helpful instructions to make the transition as smooth as possible. and Consultant websites will shut down at 11:59 p.m. CT on September 30, 2013. Prior to that users will want to download all digital artwork files and export their digital artwork activation codes. For specific information on steps to follow, refer to Creative Memories’ Digital FAQs.

The Digital Center website will shut down at 11:59 p.m. CT on September 23, 2013. All orders for Digital Center or StoryBook Creator projects must be completed by that time. If users have uploaded photos to the Digital Center, those photos are available to purchase as prints or downloads through 11:59 p.m. CT on September 23. After that they will be removed from the company’s servers and will no longer be available. Creative Memories has reduced the fee for downloading  photos to $0.05/photo.
However, there’s no way to download projects that have been uploaded to the Digital Center.

The Creative Memories Project Center website will shut down at 11:59 p.m. CT on September 30, 2013. For those interested in preserving any of the project ideas that are on the Project Center, they can copy the images and instructions and paste them into a Word, PowerPoint, Pages, or similar program, then save them to a PC.

Creative Memories Corporate employs 325 employees in St. Cloud, Minnesota, who are dedicated to the company’s 20,000+ independent consultants worldwide. Home-based Creative Memories consultants offer expertise, encouragement and high-quality photo albums, scrapbook albums and photo books to help consumers express themselves and tell their stories through photos.