Valhalla, NY—cneeds for their recently purchased X series and GFX system products.
“We created this professional services program from the ground up to provide a level of support and peace of mind to the numerous professionals using our gear day-to-day,” said Victor Ha, senior director, Marketing and Product Management, Fujifilm North America Corporation, Electronic Imaging Division. “We took the suggestions from our community to heart; moreover, we are proud to offer this program to our X series and GFX system users. I am confident that the program will be an asset to its members.”
Fujifilm Professional Services Program
The FPS program will offer support to eligible professional photographers through an annual membership; that membership allows access to Fujifilm’s Professional Service Team. To be eligible for the program, participants must register at least $3,000 of GFX system or X series products at www.registermyfujifilm.com.
Moreover, members receive dedicated telephone and e–mail support for either their X series or GFX products; a one-year extended warranty on any new gear purchased and registered in a qualifying membership year; two free check and cleans (for up to one covered camera and one covered lens each time); 50% off on additional check and cleans; 30% off expedited repairs; two business day turnaround (when available/some exclusions apply); as well as repair loaners (terms & conditions apply).
Details about the FPS program as well as FPS program benefits are accessed through an interactive portal. Via the portal, members can schedule repair and check & clean services and also visit a personalized page to track product history and warranty information.
For those that qualify, participation in the Fujifilm Professional Services Program for X series and GFX system products is via an annual subscription rate of $399; this is applicable from the paid membership activation date.
However, for a limited time, through September 30, 2020, qualifying new users can purchase their first 12-month FPS program membership for $199.